Solarplaza International B.V.

Product Area:
Sales cloud, Account Engagement, Customer 360 Platform

Industry:
Media/Events

Project Length (months) – Ongoing:

6

Country:
The Netherlands

Survey questions

1. Overall Experience:
– How would you describe your overall experience working with Your Future Solution?
Good, Martijn Schwärzer is doing a good job to add value to our business requirements.
– What were the most positive aspects of our collaboration?
Martijn is a nice person to work with and has a lot of experience and expertise.

2. Project Impact:
– Can you share specific examples of how Your Future Solution’s work has positively impacted your Salesforce implementation or project?
We are at the end of the implementation phase, but so far everything has been going smoothly. We have been integrating our web data with Salesforce since November 2023.

3. Communication:
– How would you rate the communication throughout the project?
Martijn was easy to reach and able to adjust his schedule to our needs, and Your Future Solution managed the project in a well-structured manner.
– Were you satisfied with the level of transparency and responsiveness?
Yes

4. Technical Expertise:
– What aspects of my Salesforce expertise were most valuable to your project?
Knowledge of the Salesforce setup and how we could integrate it with our web data.
– How did Your Future Solution’s technical skills contribute to the success of the implementation?
We didn’t have Salesforce knowledge internally so Martijn played a vital role in the project.

5. Problem-Solving:
– Were there any challenges during the project, and how effectively were they addressed?
The project was quite complicated so it was nice to sit together and explore the possible solutions.
– How well did Your Future Solution handle unexpected issues or changes in requirements?
Very well

6. Timeliness:
– Were project milestones and deadlines met to your satisfaction?
The first phase of the project went quite smoothly. The second phase is a bit more time-consuming but there are delays on both ends.
– How would you describe the timeliness and efficiency of the project?
We made quite good progress at the start but currently, we are running into some issues and but we are solving it step by step.

7. Collaboration and Teamwork:
– How would you describe our collaboration and teamwork throughout the project?
Nice to work together and try to solve the issues with our combined expertise.
– Did you feel that your input and feedback were valued and considered?
Yes

8. Recommendation:
– Would you recommend Your Future solution’s services to others?
Yes
– If so, what specific strengths or qualities would you highlight to potential clients?
Easy communication with friendly individuals, short lines, and no nonsense.

9. Future Engagements:
– Are you considering working with Your Future Solution again on future Salesforce projects?
Yes
– How likely are you to engage Your Future Solution’s services for additional work?
Very likely