In these General Terms and Conditions, the following terms are used:
Contractor: Your Future Solution BV, established in the Netherlands, registered with the Chamber of Commerce under number 97776521.
Client: the natural person or legal entity that enters into an agreement with Your Future Solution BV.
Agreement: the written or digital agreement between the contractor and the client regarding the services to be delivered.
Services: all activities performed by Your Future Solution BV under the agreement, including but not limited to Salesforce security assessments, access governance processes, AI governance implementations, monitoring, and advice.
These General Terms and Conditions apply to all quotations, offers, and agreements in which Your Future Solution BV acts as the contractor. Deviations from these terms and conditions are only valid if agreed upon in writing. The applicability of the Client's general terms and conditions is expressly rejected.
All quotations from Your Future Solution BV are non-binding and valid for 30 days, unless otherwise stated. An agreement is concluded at the moment the client has accepted the quotation in writing or digitally. Your Future Solution BV reserves the right to refuse an assignment without giving reasons.
Your Future Solution BV executes the assignment to the best of its knowledge and ability, in accordance with the requirements of good professional practice. The obligations of Your Future Solution BV are in the nature of a best-efforts obligation, unless an obligation of result has been expressly agreed upon in writing.
Your Future Solution BV determines the manner in which the assignment is executed. If and to the extent that proper execution of the assignment requires this, Your Future Solution BV has the right to have certain activities performed by third parties.
The Client shall ensure that all information required by Your Future Solution BV for the proper execution of the assignment is provided in a timely manner. Delays resulting from the failure to provide necessary information, or from providing it late, shall be at the expense and risk of the Client.
Rates are determined per assignment and included in the quotation. All rates are exclusive of VAT, unless stated otherwise. Your Future Solution BV applies a payment term of 14 days after the invoice date, unless otherwise agreed in writing.
If the payment term is exceeded, the Client is automatically in default. In that case, Your Future Solution BV is entitled to charge statutory commercial interest and to suspend the work until the outstanding amounts have been paid.
If the assignment cannot be executed, or cannot be executed in full, due to negligence on the part of the client, Your Future Solution BV reserves the right to charge the agreed fee in full.
If, during the execution of the assignment, it becomes apparent that the original scope of the assignment is being exceeded, Your Future Solution BV will inform the client of this in a timely manner. Additional work will be quoted separately and carried out after written approval from the client.
All reports, documents, analyses, advice, and other products developed by Your Future Solution BV are and remain the intellectual property of Your Future Solution BV, unless otherwise agreed in writing. The Client obtains a non-exclusive right of use for internal use within its own organization. Resale, publication, or provision to third parties is not permitted without prior written consent.
Both parties undertake to maintain the confidentiality of all confidential information received from each other in the context of the agreement. Information is considered confidential if indicated by the other party or if it follows from the nature of the information. This obligation also applies after termination of the agreement.
Your Future Solution BV handles personal data with care and processes it in accordance with the General Data Protection Regulation (GDPR). If the nature of the assignment requires it, a data processing agreement is concluded.
Your Future Solution BV is not liable for damage arising from incorrect or incomplete information provided by the client. Nor is Your Future Solution BV liable for indirect damage, consequential damage, loss of profit, or damage due to business interruption.
If Your Future Solution BV is held liable for direct damage, liability is at all times limited to the amount charged in the context of the relevant assignment, with a maximum of the amount paid out by the professional liability insurance.
Your Future Solution BV is entitled to suspend the execution of the assignment or to dissolve the agreement if the Client fails to fulfill its obligations under the agreement, or fails to do so in a timely or complete manner, or if circumstances come to light that prevent proper fulfillment.
The Client is entitled to terminate the agreement subject to a notice period of 30 days, unless otherwise agreed in writing. In the event of early termination by the Client, work already performed and costs incurred will be charged.
Your Future Solution BV is not obliged to fulfill any obligation if it is prevented from doing so as a result of force majeure. Force majeure is understood to mean any circumstance beyond the will and control of Your Future Solution BV, including illness, disruptions in means of communication, and government measures.
All agreements between Your Future Solution BV and the client are governed by Dutch law. Disputes shall be resolved amicably in the first instance. If the parties fail to resolve a dispute through mutual consultation, the dispute shall be submitted to the competent court in the district where Your Future Solution BV is established.
Your Future Solution BV reserves the right to amend these general terms and conditions. Amendments will be communicated to the client in a timely manner and will take effect 30 days after notification, unless otherwise indicated.
