Privacy Policy

Table of contents

1. Who are we?

Your Future Solution BV is a Salesforce Security and AI Governance specialist based in the Netherlands, registered with the Chamber of Commerce under number 97776521. We are responsible for the processing of personal data as described in this privacy policy.

Contact details:

Email: khoa.nguyen@yourfuturesolution.com

Telephone: +31 6 14 96 72 05

Website: yourfuturesolution.com

LinkedIn: linkedin.com/yourfuturesolution

2. Which personal data do we process?

Your Future Solution BV processes personal data that you provide to us yourself, for example via the contact form on our website, via email, or during an introductory meeting. This concerns the following categories of data:

  • Name and contact details such as email address and phone number
  • Company name and job title
  • Content of messages you send us via the contact form or by email
  • Preferred date for an appointment
  • Data that you share in the context of an assignment, such as information about your Salesforce environment, organizational structure, and access policy

We do not process special categories of personal data, such as health data or criminal data, unless this is expressly necessary for the execution of a specific assignment and you have given explicit consent for this.

3. For what purposes do we process your data?

We process your personal data exclusively for the following purposes:

  • Answering your questions and requests via the contact form or by email
  • Planning and conducting introductory meetings and appointments
  • Drafting and executing quotations and agreements
  • Executing assignments in the field of Salesforce security, access governance, and AI governance
  • Compliance with legal obligations, such as the retention obligation for financial records
  • Improving our services based on your feedback

We do not use your data for direct marketing purposes without your explicit consent, and we never sell your data to third parties.

4. On what basis do we process your data?

We process your personal data on the basis of one or more of the following legal grounds from the General Data Protection Regulation (GDPR):

Execution of an agreement: when you enter into an assignment with us, we process the data necessary for its execution.

Consent: when you contact us via the contact form, you agree to the processing of your data to respond to your request.

Legitimate interest: for maintaining our business records and improving our services.

Statutory obligation: for compliance with fiscal and administrative retention obligations.

5. How long do we retain your data?

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a statutory retention obligation requires a longer retention period.

Contact form data and email correspondence: a maximum of 2 years after the last contact, unless an ongoing assignment requires longer retention.

Data in the context of an assignment: a maximum of 7 years after completion of the assignment, in connection with the tax retention obligation.

Quotations and agreements: a maximum of 7 years after the end of the agreement.

After the retention period expires, your data will be securely deleted or anonymized.

6. Do we share your data with third parties?

Your Future Solution BV does not share your personal data with third parties, unless this is necessary for the performance of the agreement or is legally required. In cases where we use external service providers who process personal data on our behalf, we enter into a data processing agreement with them to ensure that your data is treated with the same level of care.

Examples of service providers with whom we can collaborate:

  • Providers of cloud storage and email services
  • Providers of appointment software such as Calendly
  • Website hosting providers and the contact form

Your data will not be transferred to countries outside the European Economic Area, unless appropriate safeguards have been put in place in accordance with the GDPR.

7. Cookies and website

Our website uses cookies. Cookies are small text files that are stored on your device when you visit our website. We distinguish between:

Functional cookies: necessary for the correct functioning of the website. These cookies do not require consent.

Analytical cookies: for measuring website visits and improving the user experience. We use only privacy-friendly analytical tools for this purpose, whereby your data is not shared with third parties for commercial purposes.

Marketing cookies: we do not place marketing cookies without your explicit consent.

Upon your first visit to our website, we ask for your consent to place non-functional cookies via our cookie banner. You can withdraw your consent at any time via the cookie settings on our website.

For more information about our use of cookies, please refer to our Cookie Policy.

8. Security of your data

Your Future Solution BV takes the protection of your personal data seriously. We take appropriate technical and organizational measures to secure your data against loss, unauthorized access, disclosure, or alteration. Given our specialization in Salesforce security and access governance, data protection is a core value in everything we do.

In the event of a data breach that may affect your personal data, we will inform you about this in accordance with the statutory notification obligation.

9. Your rights as a data subject

Pursuant to the GDPR, you have the following rights regarding your personal data:

Right of access: you have the right to know which personal data we process about you.

Right to rectification: you have the right to have incorrect data corrected.

Right to erasure: you have the right to have your data deleted, unless we have a legal obligation to retain it.

Right to restriction of processing: you have the right to have the processing of your data restricted in certain circumstances.

Right to data portability: you have the right to receive your data in a structured format.

Right of objection: you have the right to object to the processing of your data based on legitimate interest.

Right to withdraw consent: if the processing is based on consent, you have the right to withdraw it at any time.

To exercise your rights, you can contact us via khoa.nguyen@yourfuturesolution.com. We will respond to your request within 30 days. If you believe that we are not complying with your rights correctly, you have the right to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

10. Changes to this privacy policy

Your Future Solution BV reserves the right to amend this privacy policy. We advise you to consult this page regularly. In the event of substantial changes, we will inform you via the website or by email.