How Newdam B.V. streamlined sales operations with Salesforce
Client: Newdam B.V.
Industry: Travel & Hospitality
Solution: Tailored Salesforce Implementation
Partner: Your Future Solution
About Newdam
Newdam is a leading connector between boutique hotels and top-tier travel advisors. Acting as a strategic sales partner, Newdam ensures that luxury hotels reach the right travel agencies and high-end clients across North America. With a growing portfolio and client base, Newdam required a more efficient way to manage relationships, streamline hotel requests, and gain actionable business insights.
The Challenge
As Newdam expanded, manual processes and disconnected tools began to hinder operational efficiency. Key challenges included:
– Lack of a centralized system to manage hotels, travel agencies, and B2C clients
– Inefficient tracking of hotel requests and related revenues
– Limited visibility into client interactions and follow-up activities
– A cluttered workflow with unnecessary tools and features
Newdam needed a CRM solution tailored to its unique business model—flexible, scalable, and focused.
The Solution
Your Future Solution partnered with Newdam to design and implement a customized Salesforce environment that aligned perfectly with their operations. The focus was on simplifying processes, creating a clear structure for managing relationships, and ensuring ease of use.
By streamlining workflows, optimizing lead and opportunity management, and removing unnecessary complexities, Newdam gained a system that supports day-to-day activities while providing visibility across clients, partners, and opportunities. The solution was built to be scalable, ensuring it could grow alongside Newdam’s ambitions.
The Results
Following the implementation, Newdam achieved significant improvements:
– 50% reduction in time spent managing hotel requests
– Centralized visibility of all client and partner relationships
– Accurate and automated revenue tracking
– Improved client engagement through structured processes
– A scalable CRM foundation designed to support ongoing growth
Client Testimonial
“Your Future Solution delivered exactly what we needed—a CRM tailored to our way of working. Salesforce has become the core of our operations, providing structure, clarity, and flexibility. The implementation was seamless, and we are already seeing measurable benefits.”
— Ruurd Hooijer, Founder & Sales Manager, Newdam
Transform Your Business with a Tailored CRM
If your organization needs a CRM solution designed around your unique processes, contact Your Future Solution. We help businesses streamline operations, improve visibility, and prepare for scalable growth.
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